Watch pain points, AnyChat digital solutions for people to create a new era of intelligent customer service

The annual national"Double October" shopping festival gratifying to turnover came to an end. In the new round of technological and industrial change, behind the electricity supplier "double October" promotion, not only presents a feast of consumption, while digital technology is going nowhere. Among them, the AI, big data, and intelligent interaction RPA technology-based intelligent customer service and that consumers have access to the most direct experience of a service that reflects the strength and value of social application of digital technology.

According to market research firm Sullivan released "2021 China Intelligent Service Market Report ", accompanied by the development of Internet technology, big data, cloud computing, artificial intelligence, more and more businesses to invest in building customer service center. By 2020, China’s smart customer service industry market reached 3.01 billion yuan, an increase of 88.1%, 2025, intelligent customer service or market exceeded 10 billion yuan, showing rapid growth.

Based on the form of natural language processing, deep neural networks, artificial intelligence, machine learning technology, intelligent customer service presented more diverse, mainly customer-centric, the efficiency and service coverage, the customer experience of the first place, to build the whole channel, all-weather , intelligent matrix multi-service terminals.

However, according to Ai Media Consulting survey data results show that the answer to the monotony is the largest user encountered in the course of intelligent customer service"Pain points". Moreover, repeated cycles of operation, deflected the question and did not understand the needs, answer lag has become plagued users of several major problems, recognition of customer service are generally lower than artificial intelligent customer service, intelligent call "dumb" in a very acute problem.

Eco-stop audio and video solutions providerAnyChat time perceive pain points above problems, launched a highly intelligent integration of emotion recognition "Digital Man" solutions.

AnyChat digital one can achieve based on a small amount of audio and video data, digital generate rapid migration of people, the integration of voice, image and semantic AI technology, video-related inference engine cover sound synchronization, 3D modeling, synthesis face, lips synthesis, action match and many other aspects. Configure intelligent systems integration and visualization background, simple and convenient, and through multimedia panel customization features can be implemented needs to show the rich dynamic icons and panels based on business scenarios, provide auxiliary digital intelligence service. AnyChat figures who promoted the original empathy intelligent customer service, greatly enhance the company’s operational quality and efficiency.

exist"Intelligent Customer Satisfaction Survey China 2021 "that the future of intelligent customer service enterprises should actively hardcore user needs, from problem solving, all aspects of service efficiency, experience and so on, for users to create a more satisfactory all-round intelligent customer service system.

Teachers’ Day 2021: Importance, history and significance of Teachers’ Day celebration in India

Teachers’ Day 2021, Teachers Day History, Significance and Importance: Dedicated to teachers and the role they play in shaping their students’ lives, every year September 5 is celebrated as Teachers’ Day. The day also commemorates the birth anniversary of scholar and Bharat Ratna recipient Dr Sarvepalli Radhakrishnan, who was born on the same day in 1888.

A revered academic, Radhakrishnan — also the first vice president and second president of independent India — was born into a Telugu family. He authored the book, The Philosophy of Rabindranath Tagore, he had a master’s degree in philosophy and played a huge role in placing Indian philosophy on the global map. He had a long academic career and taught at Chennai’s Presidency College and Calcutta University, and even served as the Vice Chancellor of Andhra Pradesh University (from 1931-1936). He also taught Eastern Religions and Ethics at Oxford from 1936, a position he held for 16 years.

Since 1962 — the year he took oath as the President of India — Teacher’s Day is celebrated on his birthday to commemorate his work, something he is believed to have considered a “proud privilege”.

India, Nepal share honours in first international friendly

India and hosts Nepal shared the honours 1-1- in the first of the international friendlies at Dasharath Stadium in Kathmandu on Thursday.

Nepal took lead when Anjan Bista struck in the 36th minute of the first half when he capitalised on the miscommunication between India goalkeeper Gurpreet Singh Sandhu and defender Chinglensana Singh Konsham. After taking the lead, the hosts played with intent while Indians were playing shadows.

After resumption, India looked stronger and equalised in the 60th-minute after captain Sunil Chhetri shot from 25 yards could only be palmed into the six-yard box by by Nepal goalkeeper Kiran Lumbu and Anirudh Thapa latched on the chance and rattled the net even before Nepal defenders could clear.

In the dying minutes of the game, the hosts won a couple of chances to score and post a rare win but Indian defence without injured Sandesh Jhingan was equally to the task.

Nepal scorer Anjan, keeper Kiram and Suman Aryal all received a yellow card.

Anirudh and Sahal Abdul Samad played in the midfield while Seriton Fernandes and Rahim Ali made their senior India debuts.

The two sides meet again on Sunday (September 5) in the second international friendly at the same venue and will be streamed live on the Indian Football Team Facebook page (at 5.15 PM IST).

India XI: Gurpreet Singh Sandhu (GK); Rahul Bheke, Chinglensana Singh, Shubashish Bose, Akash Mishra (Seriton Fernandes 46′); Suresh Singh Wangjam (Lalengmawia 63′), Glan Martins (Rahim Ali 46′), Brandon Fernandes (Anirudh Thapa 46′); Liston Colaco (Sahal Abdul Samad 46′), Manvir Singh, Sunil Chhetri (C) (Bipin Singh 70′)

Nepal: Kiran Kumar Limbu, Deep Karki, Bishal Shrestha, Bikesh Kuthu, Ananta Tamang, Dinesh Rajbanshi, Gautam Shrestha, Rohit Chand, Suman Aryal, Rajan Gurung, Kamal Thapa, Ayush Ghalan, Bishal Rai, Nitin Thapa, Pujan Uperkoti, Santosh Tamang, Sujal Shrestha, Sunil Bal, Suraj Jeu Thakuri, Tej Tamang, Aashish Lama, Anjan Bista, Manish Dangi, Nawayug Shrestha, Suman Lama